How do I clear my browser cache?
Some common log in errors can be addressed by clearing the data stored in your browser, trying a different browser, or trying a private or incognito browsing session.
Most browsers have options to delete all cookies and cached data (sometimes with an option to specify the timeframe, such as from the last hour or week), or just the cookies from a specific site or web domain. Some but not all browsers give you the option to also specify whether you're clearing saved passwords, cookies or caches individually, but others don't.
If you've just now encountered a problem with a site, sometimes the easier (less clicks) route is to delete cache and cookies from all websites visited over the last hour if the browser offers that option, though be aware it may not always fix the problem - some problems require you to delete all cookies (often noted as "everything" or "for all time"). In some browsers, to minimize disruption to your browsing, you can delete only cookies specific domain(s) or website(s).
If you'd like to try clearing your browser data, try the following instructions:
Chrome
Go to Google's instruction page. To delete only oxy.edu cookies follow the instructions under the "Delete Specific Instructions" section. When you search for the website's name, enter oxy.edu. Please note: if you have pending updates for Chrome, where the instructions note a More (three dots) button, you'll instead see a colored up-arrow icon.
SAFARI:
Follow these instructions from Apple to clear cookies in Safari (use the drop down on that page to choose instructions for your operating system version). Once you've chosen Manage Website data, search oxy.edu to show only cookies related to oxy.edu, click on the oxy.edu entry in the list, and choose Remove (not remove all). This will clear cookies and site data for all sites related to oxy.edu (including any oxy.edu passwords saved in your browser), and close all open tabs related to Oxy.edu sites.
MICROSOFT EDGE:
Follow these instructions for Edge from Microsoft. When choosing what to clear, select at least Cookies and saved website data, and Cached data and files.
FIREFOX:
Follow these instructions for Firefox from Mozilla. You should see a list of sites ending with .oxy.edu; click Clear cookies and site data. This will clear cookies and site data for all sites related to oxy.edu (including any oxy.edu passwords saved in your browser). You may also need to clear your web cache by following these instructions for clearing just your web cache in Firefox.